WARRANTY
*You must purchase our warranty whip return shipping along with filling out the following warranty form: PLEASE DOWNLOAD/FILL OUT AND INSERT WITH WARRANTY WHIPS
Limited Lifetime Warranty Policy
Effective Date: June 20th 2023
Thank you for choosing Marshin Whips for your off-road LED whip needs. We are committed to providing you with high-quality products and exceptional customer service. This Limited Lifetime Warranty Policy outlines the terms and conditions governing the limited Lifetime warranty coverage for Marshin Whips products. Please read this policy carefully.
- Limited Lifetime Warranty Coverage
Marshin Whips warranties that its off-road LED whips, including LEDs, connectors, and bases are free from defects in materials and workmanship under normal use and service for a lifetime period from the date of purchase.
- Coverage Conditions
A. This limited Lifetime warranty applies only to Products purchased from authorized Marshin Whips retailers or directly from Marshin Whips.
B. The limited Lifetime warranty is non-transferable and is exclusively offered to the original purchaser of the Product.
C. The limited Lifetime warranty is void if the Product has been subjected to misuse, abuse, accident, negligence, improper installation, modification, unauthorized repair, or any other form of physical or electrical damage.
D. This limited Lifetime warranty does not cover any issues resulting from acts of nature, such as fire, flood, earthquake, lightning, or other similar events beyond the control of Marshin Whips.
- Warranty Claims and Procedure
A. To make a warranty claim, the original purchaser must contact Marshin Whips customer support within the Warranty submission sheet attached on the bottom of this page.
B. Proof of purchase, such as a valid sales receipt or order confirmation, must be provided when submitting a warranty claim.
C. Marshin Whips requires the original purchaser to return the defective Product, at their expense, for inspection and verification of the claimed defect. They will be required to pay shipping back to the owner.
D. If the Product is determined by Marshin Whips to be defective under the terms of this limited warranty, Marshin Whips will, at its sole discretion, either repair or replace the defective Product with a new or refurbished Product of equal or greater value.
E. If Marshin Whips determines that the defect is not covered under this limited warranty, the original purchaser will be responsible for all costs associated with repair, replacement, and return shipping.
- Exclusions and Limitations
A. This limited Lifetime warranty does not cover normal wear and tear, including but not limited to cosmetic damage, scratches, fading, or discoloration.
B. Marshin Whips shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Product.
C. The maximum liability of Marshin Whips under this limited Lifetime warranty is limited to the purchase price of the Product.
- General
A. This limited Lifetime warranty is the sole and exclusive warranty provided by Marshin Whips, and there are no other warranties, express or implied, including any warranties of merchantability or fitness for a particular purpose.
B. Marshin Whips reserves the right to modify or terminate this limited warranty policy at any time without prior notice.
C. This limited Lifetime warranty policy shall be governed by and construed in accordance with the laws of the jurisdiction in which Marshin Whips is located.
If you have any questions or need further assistance regarding our limited warranty policy, please contact Marshin Whips' customer support.
Return Policy
Products will need to be shipped back in the original shipping, and are subjected to a 15% restocking/refund fee once they arrive. The customer has a right to return any of our product within 14 days of purchase.